Common Components Help

AEF Help

Deleting a Route

You can delete routes that you have created, no matter what state the route is in. Deleting a route removes all information about the route, including all of its tasks, and stops any further tasks from being created. The system notifies task assignees who have an active task so they know why their task has been removed.

If the deleted route's tasks have sub-routes, the sub-routes and associated tasks are also deleted and their assignees are notified.

To delete a route you created

1. From the global toolbar, click My Desk>Routes>My Routes.

Or

If you are working within an object, click Routes from the object's category list.

2. From the Routes page, check the route you want to delete.
3. Click Delete from the page Actions menu.
4. At the confirmation message, enter additional information about why you are deleting the route. This information will be included in the notification sent to task recipients.
5. Click Done.

The system sends notifications to task assignees who have active tasks.