Common Components Help

AEF Help

Editing Details About an Issue

You can edit information about an issue.

To edit details about an issue

1. On the PowerView page for an issue, click Edit Details from the page Actions menu

The Edit Issue Details page opens.

2. Change one or more of the following fields:

Description. The description of the issue.

Owner. The owner of the issue. Only an Issue Manager can change the owner.

Escalation Required. Indicates whether the issue requires upper management support for resolution.

Estimated Start. Click and change the date on which issue resolution will begin.

Estimated Finish. Click and change the date on which issue resolution will end.

Priority. Values are High, Medium, Low, or Pre-assigned.

Resolution Recommendation. Type an updated recommendation for resolving the issue

Action Taken. Type any action taken to resolve this issue.

Resolution Statement. Type a description of the actual resolution.

Steps to Reproduce. Type any changes for reproducing the problem causing the issue.

Policy. Change the policy governing the issue.

3. When finished, click Done.