Replying To and Forwarding Messages

All users can reply to or forward any message that they receive.

To reply to or forward IconMail

1. Click Tools>IconMail from the global toolbar.
2. From the IconMail page, click the Subject of the message you want to forward or reply to.

The category list and Properties page for the message opens.

3. To reply to the sender, click Reply from the page Actions menu and skip to Step 6.

The Reply Message page opens with the sender's user name in the To box and the original subject in the Subject box, prefixed with RE:. The text of the original message is placed in the Message field of your new message.

4. To reply to the sender and all other recipients, click Reply All from the page Actions menu and skip to Step 6.

The Reply All Message opens with the user names of the sender and all other recipients in the To and CC boxes and the original subject in the Subject box, prefixed with RE:. The text of the original message is placed in the Message field of your new message.

5. To forward the message to another person:
1. Click Forward from the page Actions menu.

The Forward Message page opens with the original subject in the Subject box, prefixed with FW:. The text of the original message is placed in the Message field of your new message.

2. Enter recipients in the To and CC boxes as needed. When sending mail to multiple users, enter each name separated with a semi-colon (;) but no space. Or click to choose recipients by searching. For details, see Sending a New Message.
6. Edit the Subject for the message, if needed.
7. Enter your message in the Message box.
8. Click Done.

If the person's profile includes an email address, the person receives the message as email also. If there is an attached object, the message includes a link that opens the tree and Properties page for the attached object.