Sending a New Message

When you send a message, the message appears on the person's IconMail page. If the person's profile has an email address, the person also receives it in her/his email application. Currently, messages that you create cannot contain attachments.

To send a new message

1. Click Tools>IconMail from the global toolbar.
2. From the Actions menu on the IconMail page, click Create Message.

The Create Message page opens.

3. Choose the people you want to send the message to by entering their user name (not their email address) in the To box. When sending mail to multiple users, enter each name separated with a semi-colon (;) but no space.

Or

Choose people by searching for them using the steps below. Depending on how your system has been configured, the search includes people in your company and can include collaboration partners, suppliers, and customers.

1. Click next to the To box.
2. In the Find dialog, enter part or all of the person's user name, first, or last name. Depending on your system setup, the search may be case sensitive. Use the * wildcard to represent any characters in the name that you do not enter. For example, to search for Margaret Greene, you could enter "M*" in the first name box and "Greene" in the last name box.
3. Using the Search In options, choose the kinds of companies you want to search in: My Company, Customers, Suppliers, Collaboration Partners. (Your system may be configured so some or all of these options aren't available.)
4. Click Find.
5. From the Select page, check the people you want to send the message to.
6. Click Done.
4. In the CC box, enter names of the people you want to copy on the message, or click to search for people and follow the directions in Step 3.
5. Enter a Subject for the message.
6. Enter the message in the Message box.
7. Click Done.

If the person's profile includes an email address, the person receives the message as email also.