Common Components Help

AEF Help

Replying to Messages in a Discussion

You can reply to any message in any discussion that you have been given access to.

To reply to messages in a discussion

1. Navigate to the category list for the item that contains the discussion using the steps listed in this table for the item you want to work with.

   To list discussions for a:	Follow these steps:
   Workspace	Click My Desk > Team > Workspaces. Click the Name of the workspace. The category list and Properties page for the workspace opens.
   Folder	Click My Desk > Team > Workspaces. Click the Name of the workspace. Click the name of the folder from the folder list. Or Click Folders from the workspace category list and click the Name of the folder. To access the Routes page for the folder, click Routes from its category list. To access the Routes page for a subfolder, click Subfolders from the folder's category list. From the Subfolders page, click the Name of the subfolder. Continue drilling down the subfolders until you have the category list for the subfolder. Then click Routes from the category list.
   Subfolder	Click My Desk > Team > Workspaces. Click the Name of the workspace. Expand the folder from the folder list to see the subfolder names. Or Click Folders from the workspace category list, click the Name of the folder, and from the folder category list, click Subfolders. Click the Name of the subfolder. Continue drilling down the subfolders until you have the category list for the subfolder.
   Folder content item (file, package, RFQ, quotation)	Click My Desk > Team > Workspaces. Click the Name of the workspace. Click the name of the folder from the folder list. Or Click Folders from the workspace category list and click the Name of the folder. From the Content page, click the Name of the item.

2. From the category list for the item, click Discussions.
3. From the Discussions page, click the Name of the discussion thread whose messages you want to read.

A page opens that lists the messages in the thread. The name of the person who posted the message and the date the message was posted is listed below the message content.

If a message has replies to it, there is an arrow to the left of the message subject. If the list of replies is shown, it is a down arrow, which you can click to contract the list. If the list of replies is contracted, it is a right arrow, which you can click to expand the list.

4. Find the message you want to reply to. Expand the list of replies as needed to find the message.
5. For the message you want to reply to, click Reply.
6. On the Create Reply page, edit the Subject if needed.
7. Enter the Message content.
8. Click Done.