Sending and Receiving Messages and System Notifications
Messages within MatrixOne applications are called IconMail. Use IconMail to send messages to and receive messages from other MatrixOne application users. You also receive system notifications through IconMail, such as notifications that you have an active task or that one of your routes has been completed. Many notifications contain an attachment that let you quickly access information about the item the message is about. For example, in Sourcing Central, when a buyer sends a Request for Quote to suppliers, the suppliers receive notification in IconMail and the message includes the quotation as an attachment. The supplier can click the attachment to get information about the quotation and the associated Request for Quote. Many IconMail messages also contain a URL link that when clicked, brings up the details for the item the message is about.
If an email address is entered in your profile, then you will receive all IconMail messages at your email address as well as your IconMail inbox. If a message has an attached item, the email contains a hyperlinked URL. Clicking the link (or entering it in the Web browser) opens the tree and Properties page for the item. If you aren't already logged in, you must log in before viewing the information.
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